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Why Companies Fail

Hamish Pryde • June 2, 2014
It is interesting to note that the causes of Company failures, as reported to us by Directors, are many and varied, but are often not always correctly unidentified by the Directors of the failed Companies.  

There are, however, some common themes, and some of these include:

  1.      Over-reliance on one customer  

It is not uncommon in Insolvencies to find that the failure of the Company has come about because it has over-relied on one large customer.  The sudden failure of this customer, or the decision by that customer to go elsewhere, has decimated the Company's turnover and profitability. 

Directors do not always have the marketing skills to get out and promote their business, nor    the financial understanding to see ways to restructure their Company; to take into account the sudden loss of a major customer, and to bring about recovery of the Company.

2.      Economic downturn  

A sudden and unforeseen downturn can sometimes lead to the Company cutting its prices in an endeavour to retain customers and obtain new work.  Often this is done with no thought as to what it actually 'costs' to do the work. 

It can be that the prices are reduced so much that there is no margin, and in fact the hole is dug deeper; instead of creating further cash and profit to fix the hole created previously.

 

3.      Lack of administration and accounting skills  

Often Companies are created because someone is 'good' at doing what they do.  The tradesperson, or somebody with a passion for retail, thinks that it is a good idea, and that they would be better off working for themselves than working for someone else.

While they are very capable plumbers, builders, electricians, etc, they have never been involved in running a Company and managing the financial challenges before.

They often start with a few tools and a vehicle, no working capital, and no administrative systems in place.  Many do not keep accurate records, fail to keep good financial information, never review operating performance, and simply exist from day-to-day.

Often we see that when there is money in the bank account, it is spent on personal items, such as a new car or a holiday; without giving any thought to things like GST, PAYE, and the ever looming tax debt.

What generally follows is a failure to pay the debts as they become due, and often the Inland Revenue Department becomes the largest creditor.

The cumulative effect of these failings is a downward spiral, until such time as the bank refuses to extend the overdraft, and a major creditor, most likely the Inland Revenue Department, threatens to wind them up unless the debts are paid.

4.      Red flags that indicate all is not well

 These include:

 

 i.             Failure to pay GST and PAYE on time, or at all.   PAYE is the worst tax to be in arrears, as this is money held on trust, deducted from employees' wages, and should not be available for business operational purposes.  This is not the Company's money!

 ii.             A steady increase in outstanding creditors, and increased age of the creditor debts.  For example the 90 days + creditors amount is ever increasing.

 iii.             There is always a need for the Shareholders to put money into the Company to pay the Company day-to-day debts.

 iv.             GST refunds, perhaps two or three in a row.  This means the Company is consistently spending more than it earns, as there is no GST on one of the biggest expenses, which is wages.

 v.             Insistence by creditors for 'cash on delivery' meaning the account is outside normal terms of trade.

 

How CS Insolvency can help!

 A lot of the causes of Company failures come back to the fact that there needs to be good systems in place, and good financial information available on a timely basis.  Business owners also need to seek, receive, and act on good advice.

 What needs to occur is putting in place improved management and financial reporting systems.

 

a·                     Restructuring the current debt through negotiations with lenders, and compromises with creditors. 

 b·                     Identifying areas within the business where the Company may need to engage other outside expertise, such as marketing and legal advice.

 c·                     Identifying the Company's 'point of difference', and why it exists in the first place.

 d·                     Is the pricing appropriate?  Are the mark up and margins at acceptable levels?

 People do not create businesses to fail, but often new businesses fail to plan, fail to seek advice, and fail despite the best efforts of the Directors.

 

 

By Hamish Pryde September 11, 2024
Paper is everywhere. We spend a lot of time and money moving paperwork around. But with today’s technology it is now possible to get rid of paper entirely. Digital documents are simpler, easier to store and send, more searchable and permanent. How long does it take to post a document to somebody via the ole stamp and envelope method, that is snail mail? It is more efficient and timelier to email the document. How many times do you go to print a document at home and find that your printer has run out of ink? Why do we still hold onto printing paper documents? Sometimes it’s just because that’s what we’ve always done and let’s face it change can be difficult at first. Paper alone is cheap. But when you start paying for printers, toner, servicing and maintenance, paper starts to look more expensive. Let alone the storage cost. Paper tax records for seven years can be quite a few boxes of paper. We have embraced some paperless technology as part of a modern business practice. This includes digital signatures, digital collaboration, paperless minutes of business improvement and coaching meetings, electronic work papers and my new digital notebook which I am enjoying. We send questionnaires via email to you to gather vital information to enable us to prepare your annual financial statements. This is a PDF document. Instead of printing the questionnaires you could save the document down into a folder of your choice then edit the PDF document and return to us. How do you edit a PDF document you ask? Once you have opened the document the Adobe online editor lets you do some things for free. The online editor works in any web browser and lets you add text, sticky notes and highlights. Click on the fill & sign button to the right of the document, then in the top toolbar click Iab text button. You can add text directly on the PDF document. Have a try next time you have a PDF document open. Xero and Farm Focus users can attach invoices directly to the transaction loaded into Xero. Then if you are looking at the rates expense in the profit and loss account or farm working account, you can drill down into the rates code and see the transactions. Then attached to each transaction is the rates invoice if you use this great functionality. All invoices can now be stored in the cloud. So why paperless? Productivity - electronic documents are instantly and simultaneously available to everyone who needs them. Reduce waiting times with less risk of loss or damage. Cost savings - you will save money on printing, postage and associated costs. You could pay less rent because you won’t need all that space for your files. Security - electronic documents are more secure than printed ones. Digital records can be password protected and rendered unreadable through encryption. Printed documents are only as secure as their proximity to a copy machine. Reduced Clutter - paperwork on desks and shelves are not only untidy it’s inefficient too. The organisation of digital files is simpler and your office will look much neater. That will help you clear your mind to focus on your business. Environmentally friendly - less printing means fewer trees cut down for pulp and less energy used to make and transport paper. Disaster recovery - if there is a fire or flood, recovery from the backup is much easier with digital storage them with paper. There are great help articles available in Xero or Farm Focus if you are not attaching invoices to payments already. To find out how click on the links below: If you would like to explore ways you can go paperless we can help.
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